VisaByte — a flagship product by The Giant Reach
Stop Managing Immigration Cases Manually.
VisaByte gives immigration firms one organized workspace to manage client cases, documents, communication, tasks and follow-ups — from intake to completion.
One client. One case. Everything in one place.
Immigration case operations
One connected workspace
Cases, documents, tasks, communication and client operations connected around one client case.
Your Cases Shouldn't Live Across 6 Different Tools.
As your client list grows, managing cases manually becomes harder.
Documents get buried. Messages get missed. Follow-ups depend on memory. Teams lose visibility. Clients keep asking for updates.
VisaByte brings the workflow together around the one thing that matters: the Client Case.
The core concept
Every Client Case Becomes One Organized Workspace.
A Client Case is the central workspace for everything related to a client. Think of it as a house with different rooms — each one holding a part of the case.
Overview
Client information, case status, progress and assigned team — all on one screen.
Documents
Request, collect, review, approve and reject documents inside the case.
Tasks
Assign and track both consultant and client actions.
Chat
Communicate with the client directly inside their case — no lost threads.
Activity
A full timeline of everything that has happened on the case.
Client Portal
A private place where clients manage their side of the case.
Stop Chasing Documents.
Know exactly what every client has submitted, what's missing, what's under review and what needs your attention.
Keep document requirements, submissions, reviews and outstanding actions connected to the client case.
- Create document requirements per case
- Clients upload through their own portal
- Review submissions inside the case
- Approve or reject with a reason
- Request resubmission when something's wrong
- Download documents when you need them
- Track document status at a glance
Know Who Needs Your Attention.
Stop relying on memory to remember which clients need a follow-up. VisaByte identifies cases waiting on clients, missing documents, outstanding tasks and other actions requiring attention.
Keep outstanding actions visible so your team can work through them without searching across different tools.
- John DoeProof of Funds missing
- Sarah SmithAwaiting response
- MichaelDocument rejected
- DavidTask overdue
Your Firm's Operational Command Center.
Open one screen and see where your firm stands — not just numbers, but what needs doing today.
Active cases
New cases
Documents awaiting review
Clients requiring attention
Pending tasks
Unread messages
Completed cases
Monthly case volume
Give Every Client Their Own Case Portal.
Give clients one simple place to see their case progress, submit documents, complete tasks and communicate with your team.
Clients don't need to understand your entire workflow. They only need to know what's happening, what's required from them, and what happens next.
Keep Your Team Working From the Same Case.
Assign cases, manage responsibilities and control access while keeping everyone working from the same client information.
- Team members with their own logins
- Case assignments and clear ownership
- Roles for consultants and admins
- Permissions that control access
- Shared case visibility across the firm
How it works
Create the case
Create a client case and generate their private portal.
Request documents
Assign the documents the client needs to submit.
Review & manage
Review submissions, manage tasks and communicate from the same case.
Keep cases moving
Track outstanding actions and follow up with clients from the same workspace.
Built for Immigration Businesses That Are Growing Beyond Spreadsheets.
Immigration Consultants
Visa Consultants
Immigration Firms
Visa Processing Agencies
Immigration Law Firms
Relocation & Immigration Services
Why we built it this way
The problems immigration firms told us about
Documents & client portals
Immigration firms repeatedly described document collection — chasing files, versions and approvals — as a major source of manual work.
Client follow-ups
Follow-up can depend heavily on memory and scattered reminders, especially when clients have outstanding actions.
Visa case management
Case information often lives across chat apps, drives and spreadsheets, making it harder to maintain a single view of where a case stands.
Pricing
Plans differ by active cases, team size, automation capacity, analytics, permissions, storage and support.
Starter
Run your cases.
- Up to 15 active cases
- Client portal
- Document management
- Document approval / rejection
- Case-specific chat
- Tasks
- 1 team member
- Basic dashboard
- Activity timeline
Professional
Automate your workflow.
- Up to 50 active cases
- Up to 5 team members
- Client portal
- Document management
- Document approval / rejection
- Case-specific chat
- Tasks
- Advanced dashboard
- Advanced analytics
- Advanced automations
- Custom document requirements
- Priority support
Firm
Run your entire team.
- Up to 150 active cases
- Up to 15 team members
- Everything in Professional
- Advanced team workflows
- Advanced permissions
- Full analytics
- Higher storage allowance
- Higher automation limits
- Priority support
Enterprise
Scale your operation.
- 20+ users
- Higher case limits
- Custom workflows
- Custom permissions
- Custom integrations
- Higher storage
- Dedicated support
- Custom onboarding
Frequently asked questions
What is VisaByte?
VisaByte is case management and client operations software for immigration businesses. It gives you one organized workspace to manage client cases, documents, tasks, client communication, client portals and follow-ups.
Who is VisaByte for?
Immigration consultants, visa consultants, immigration firms, visa processing agencies, immigration law firms and relocation service businesses that are growing beyond spreadsheets.
How does the Client Case work?
Each client gets a case that acts as their workspace. Inside it you have Overview, Documents, Tasks, Chat and Activity, with a linked Client Portal for the client.
Can clients upload documents themselves?
Yes. You create the document requirements and your client uploads them through their own private portal.
Can consultants approve or reject documents?
Yes. You can review each submission inside the case, approve it, or reject it with a reason and request a resubmission.
Can my team use VisaByte?
Yes. Invite team members, assign cases, set roles and permissions, and keep everyone working from the same client information. Team size depends on your plan.
How is VisaByte different from a traditional CRM?
A traditional CRM primarily manages contacts, leads and sales activity. VisaByte focuses on what happens after someone becomes a case: documents, tasks, communication, case progress, client portals, team workflow and follow-ups.
Run Your Immigration Cases in One Place.
Spend less time chasing documents and managing scattered workflows. Give your team one system for every client case.